Have Questions 
please contact us.Sales
Tel: 1-(703)-669-2800
Fax: 1-(703)-669-5508
Contact our sales team
Support
Tel: 1-(703)-669-6408
Fax: 1-(703)-669-5508
www.interactivehelpdesk.com
Corporate Address
Headquarters: Leesburg, VA
803 Sycolin Road SE
Suite 203
Leesburg, VA 20175
Click Here for map
Product Awards
“A 2005 study indicated that 100 percent of global 1000 companies have adopted a SOA strategy to get the operational agility they need to compete.”
- InfoWorld
Skill-Based ACD
VoiceNet systems improve CRM and efficiency with skill based call routing to the appropriate agent or agent groups.
IVR-ACD Integration provides:
- Contact Center Customer self service
- Virtual hold queues with automatic callbacks
- Reduced customer call hold times
- ACD with unlimited blended, inbound or outbound capabilities
VoiceNet ACD improves customer support and service by automatically routing each call based on language preferences, agent experience and agents available with the least hold time.
