Case Studies

Case Study - TRANZACT

USAN Helps TRANZACT Deliver Smarter Customer Interactions

With millions of transactions passing through its infrastructure everyday and clients modifying initiatives regularly, TRANZACT’s IT team needed a flexible and fault-tolerant platform so they could focus on delivering services that added business value rather than technology. Download this case study to discover how USAN helped TRANZACT reduce development costs and time-to-solution.

USAN Case Study: The SCOOTER Store

USAN’s Helps The SCOOTER Store Provide World Class Service

While handling more than 14,000 calls per day, trying to maintain agent productivity, effectiveness and service quality was impossible without an integrated calling solution and a flexible technology platform to support it. Download this case study to find out how USAN helped the SCOOTER Store increase the volume of outbound calls while accommodating change Medicare regulations.