Multiple siloed systems and processes in the inside sales team caused reduced productivity, lost or wrong leads, and difficulty tracking performance. Download this case study to find out how USAN achieved unprecedented productivity and sales gains for Certegy.
With millions of transactions passing through its infrastructure everyday and clients modifying initiatives regularly, TRANZACT’s IT team needed a flexible and fault-tolerant platform so they could focus on delivering services that added business value rather than technology. Download this case study to discover how USAN helped TRANZACT reduce development costs and time-to-solution.
While handling more than 14,000 calls per day, trying to maintain agent productivity, effectiveness and service quality was impossible without an integrated calling solution and a flexible technology platform to support it. Download this case study to find out how USAN helped the SCOOTER Store increase the volume of outbound calls while accommodating change Medicare regulations.
To consistently meet its blood and blood product collection goals, The Blood Alliance was forced to use manual processes to contact the 700 people per day required to meet its goals. Download this case study to learn how USAN helped the Blood Alliance increase monthly donor appointments and blood unit collections.