Company News

2010

• Interactive Softworks' Metaphor On-Boarding Provides Complete, Automated Process for Signing New Customers and Partners
  July 14
• Interactive Softworks Leads Expert Panel and Roundtable Discussion at ATA’s 6th Annual Call Center Technology Forum
  May 10
• MetaSource Expands Use of Interactive Softworks’ Customer Engagement Software to Utah Facility
  May 5
• Interactive Softworks Delivers First On-Premise Contact Center Functionality as a Subscription
  April 14
• Interactive Softworks Further Enhances Customer Engagement Solutions with Metaphor 3.0
  March 24
• Interactive Softworks Launches New Website
  February 17
• Interactive Softworks Receives 2009 Product of the Year Award from Customer Interaction Solutions Magazine
  February 12

2009

• Interactive Softworks Approved as GSA Schedule Supplier
  August 11
• Interactive Softworks to Demonstrate Software Innovations at Credit & Collections Trade Show
  July 12
• En>compass Solutions as Value Added Reseller Agreement to Sell Metaphor for Manufacturers Software for ERP Optimization and Customization Projects
  January 5

2008

• Metaphor for Contact Centers and VoiceNet Strike Chord with Contact Center Pros at American Teleservices Convention & Expo
  October 9
• Interactive Softworks Demonstrates Its Contact Center Software Products’ Ability to Integrate with and Enhance Avaya PDS Solutions at Annual User Group Meeting
  September 18
• Interactive Softworks’ VoiceNet™ Receives 2007 Product of the Year Award from Communications Solutions
  June 10
• Interactive Softworks' Metaphor™ Named Product of the Year by Communications Solutions
  June 10

2007

• Interactive Softworks now a Cisco Technology Development Partner
  December 12
• Interactive Softworks' VoiceNet™ and Metaphor™ Interaction Management products both named "2007 Product of the Year" by Customer Interaction Solutions Magazine
  December 4
• Interactive Softworks wins "Best in Class Customer Service" award
  July 18
• Contact center technology provider Interactive Softworks partners with Dialogic Corp.
  July 6
• Association leader discusses teleservices self-regulation
  May 29

Interactive Softworks Further Enhances Customer Engagement Solutions with Metaphor 3.0

MetaSource Expands Use of Interactive Softworks’ Customer Engagement Software to Utah Facility

Interactive Softworks' Metaphor On-Boarding Provides Complete, Automated Process for Signing New Customers and Partners

6th Annual Call Center Technology Forum & Supplier Expo
American Teleservices Association (ATA) - New York Chapter
Cisco Systems Customer Briefing Center
One Penn Plaza, 9th Floor, New York, NY

ETA - Electronic Transaction Association
2001 Annual Expo
Mandalay Bay Hotel
Las Vegas, NV
April 13-15