Have Questions 
please contact us.Sales
Tel: 1-(703)-669-2800
Fax: 1-(703)-669-5508
Contact our sales team
Support
Tel: 1-(703)-669-6408
Fax: 1-(703)-669-5508
www.interactivehelpdesk.com
Corporate Address
Headquarters: Leesburg, VA
803 Sycolin Road SE
Suite 203
Leesburg, VA 20175
Click Here for map
Product Awards
“A 2005 study indicated that 100 percent of global 1000 companies have adopted a SOA strategy to get the operational agility they need to compete.”
- InfoWorld
CTI Solutions
CTI is an integral component of all successful call centers.
The Interactive Softworks system is CTI based for effective contact center management and data utilization.
CTI
- Provides instant access to real time data
- Reduces the time agents spend on calls
- Optimizes call center performance and productivity
The VoiceNet Telephony Solution Provides
- Synchronized Voice and Data
- Screen pops easily customized for targeted campaigns
- Software efficiently captures, stores and displays data
- Management of multiple data sources
VoiceNet provides a comprehensive unified inbound-outbound system for customer interactions, marketing and business data needs. VoiceNet is a powerful multichannel customer service management system.
