Interactive Softworks - Agility by Design

 

Have Questions  

please contact us.

Sales
Tel: 1-(703)-669-2800
Fax: 1-(703)-669-5508
Contact our sales team

Support
Tel: 1-(703)-669-6408
Fax: 1-(703)-669-5508
www.interactivehelpdesk.com


Corporate Address 

Headquarters: Leesburg, VA

803 Sycolin Road SE
Suite 203
Leesburg, VA 20175
Click Here for map

Product Awards

2007 Product of the Year

 

Multichannel Contact Center Solution: Best In Class Customer Service
Enterprise-class software products and technologies

“A 2005 study indicated that 100 percent of global 1000 companies have adopted a SOA strategy to get the operational agility they need to compete.”

- InfoWorld

Predictive Dialing

The VoiceNet Call Center Solution provides a robust automated dialing system to boost your efficiency and productivity. Our flexible software can operate concurrent campaigns utilizing multiple dial modes including predictive, manual, preview or unattended.

  • Apply do not call lists to multiple or individual campaigns
  • Utilize call monitoring for fewer abandoned calls and maintaining service level agreements
  • Prevent connections when no agent is available with call pacing
  • Document data for management and compliance regulations

Maximize your outbound productivity with VoiceNet’s advanced dialers.

 


Copyright © 2006 by Interactive Softworks, Inc. All Rights Reserved