What We Do

We make interactions happenCompanies turn to Interactive Softworks, a leading provider of Customer Interaction and Process Optimization software, to improve customer service and drive customer acquisition and retention. More

Customer Interaction Management

Multichannel Campaign Delivery
and Unified Desktop

Unified Desktop and multichannel campaign delivery that you can visually design and change in minutes.

Campaign Designer, Unified Desktop, Integration, Analytics, Content Management, SOA & Web Services, and Multichannel Delivery.

Automated Dialer Platform

Inbound-Outbound Predictive Dialer
and IVR (Interactive Voice Response)

Full-featured, award-winning, scalable dialer platform that talks to the rest of your enterprise.

Automated Dialing (Power, Predictive, Preview), ACD, IVR, CTI, VoIP, Call Recording, Monitoring, Scriptable Agent Desktop, Analytics and more.