Interactive Softworks - Agility by Design

 

Have Questions  

please contact us.

Sales
Tel: 1-(703)-669-2800
Fax: 1-(703)-669-5508
Contact our sales team

Support
Tel: 1-(703)-669-6408
Fax: 1-(703)-669-5508
www.interactivehelpdesk.com


Corporate Address 

Headquarters: Leesburg, VA

803 Sycolin Road SE
Suite 203
Leesburg, VA 20175
Click Here for map

Product Awards

2007 Product of the Year

 

Multichannel Contact Center Solution: Best In Class Customer Service
Enterprise-class software products and technologies

“A 2005 study indicated that 100 percent of global 1000 companies have adopted a SOA strategy to get the operational agility they need to compete.”

- InfoWorld

IP Enabled Solutions

VoIP technology reduces the costs of contact center communications, connects a distributed environment of remote locations and agents, and extends the ability to manage customer interactions to all locations.

VoiceNet Software:

  • Can drastically cut your communication costs
  • Reduces network maintenance, staffing, and long distance costs
  • Allows the call center to set up distributed branches while maintaining core operations at the home office
  • Provides IP based communications to every employee, at every location
  • Enables full service remote agents
  • Can help implement multi-channel customer interactions through voice, web chat, and email

VoiceNet provides a unified distributed solution that extends all of your applications and interaction capabilities to all members of your organization, regardless of their location.


Copyright © 2006 by Interactive Softworks, Inc. All Rights Reserved