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Products
Products Overview
Steer your business towards optimized operational efficiencies, reduced operational costs, lowered resource costs, faster time-to-market, and minimized total cost of ownership with Interactive Softworks' award-winning unified software solutions.
Metaphor
Unified Desktop and multichannel campaign delivery that you can visually design and change in minutes.
A single software solution to design, launch and optimize a limitless variety of customer acquisition and retention campaigns. Out-of-the-box features include:
- Visual campaign design
- Plug & play integration
- Multivariate campaign testing
- Comprehensive analytics
Learn more about Metaphor
VoiceNet
Full-featured, award-winning, on-premise dialer platform that talks to the rest of your contact center.
An award-winning automated dialer platform with built-in integration framework that connects to the rest of the enterprise. Out-of-the-box features include:
- Outbound dialing modes: predictive, power, preview
- Scriptable agent desktop
- Real-time analytics
- Enterprise telephony server controls
- Support for multiple telephony standards
- Built-in integration framework
Learn more about VoiceNet
