VoiceNet Automated Dialer Platform
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VoiceNet Overview
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VoiceNet™ is an award-winning software suite with predictive automated dialer modes, inbound call management, IVR, scripting, agent and supervisor tools, customer interaction recording, real-time reporting and more. As the industry’s best value, VoiceNet gives you these inbound-outbound CRM and marketing features within a single system license at a price point less than competing products charge just for enterprise maintenance and support.

VoiceNet for Business managers

Information for Business Managers

A predictive automated dialer platform and unified call center solution for companies in need of turnkey interaction management.

Any Scenario

VoiceNet can answer the call of the most demanding contact center requirements where high-volume, complex interactions occur between multiple sites that support on-premise and/or remote agents.

Complex Contact Centers

VoiceNet thrives in enterprise-scale IT environments where disparate technology platforms, applications and servers require complex integration and business process orchestration. VoiceNet is capable of either co-existing with these systems or coordinating them-whatever the business need.

Turnkey Contact Centers

For those companies whose call center needs are more straight-forward, VoiceNet provides an all-in-one solution with the features and functionality to effectively do business today, and the scalability to expand with business growth.

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VoiceNet for Technology Managers

Information for Technology Managers

A scalable, scriptable, open architecture product that integrates with your existing systems to improve up-time and efficiency.

Every Capability

If your contact center requirements include these software capabilities, VoiceNet provides one of the most affordable solutions on the market.

  • VOIP, Analog, Digital, Blended
  • Phone, Fax, Email, Web, IVR
  • Inbound, Outbound, Blended
  • Automated Dialing, Skill-based Routing, Agent Scripting, Monitoring, Recording, Reporting
  • Integration, Automation
  • On-Premise, Remote
  • HMP, SIP, DM/IP and TDM media processing provided by Dialogic

Download Info for Technology Managers

Next Steps