Case Studies Metaphor Gives Tranzact Sustainable Competitive Advantage

Products VoiceNet

Overview

VoiceNet is an award-winning contact center suite with automated outbound dialing (predictive, power and preview dialing), inbound call management (ACD), IVR, scripting, agent and supervisor tools, call recording, real-time reporting and more.

As the industry’s best value, VoiceNet provides call center solutions for a variety of industry groups – outsourcers, teleservices bureaus, customer service centers, telemarketers, etc. – with all of the features they need to be successful within a single system license at a price point often less than competing products charge for enterprise maintenance and support alone.

For a more complete look at the VoiceNet Contact Center Suite, please visit its dedicated website, GoVoiceNet.com.

Products

Key Resources

A New Model for Customer EngagementLearn about the 6 steps every company needs to take for effective customer engagement.
Customer Success StatisticsHow effective engagement helps you get and keep more customers.
Special Technology Initiative?Tell us more about your project.