Have Questions 
please contact us.Sales
Tel: 1-(703)-669-2800
Fax: 1-(703)-669-5508
Contact our sales team
Support
Tel: 1-(703)-669-6408
Fax: 1-(703)-669-5508
www.interactivehelpdesk.com
Corporate Address
Headquarters: Leesburg, VA
803 Sycolin Road SE
Suite 203
Leesburg, VA 20175
Click Here for map
Product Awards
“A 2005 study indicated that 100 percent of global 1000 companies have adopted a SOA strategy to get the operational agility they need to compete.”
- InfoWorld
Management Reporting
VoiceNet web based reports provide management with access to comprehensive contact center data from any location with Internet access
Utilize Graphical Real Time Reporting on:
- Workforce activity and performance
- Call Volumes
- Transaction activity
- Customer service requests and resolutions
Management can easily create customized call center reports to be run at specific times and archived or emailed directly to their account.
