Case Studies Metaphor Gives Tranzact Sustainable Competitive Advantage
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Certegy Automates Lead Generation and Check Verification Services to Achieve Unprecedented Productivity and Sales Gains
Certegy experienced unprecedented productivity improvements by generating 578% more leads than the previous month. Actual agent talk time increased from only 12 minutes per hour to over 40 minutes per hour. By generating more quality leads, Certegy’s inside sales agents have given their direct sales force more opportunities to close more sales.
Interactive Softworks Helps Tranzact Develop Sustainable Competitive Advantage
Since deploying the Interactive Softworks solution, Tranzact has reduced development costs by 30 percent through improved developer efficiency and reduced IT lifecycles. It has also reduced workforce levels while improving manageability.
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Key Resources
- A New Model for Customer EngagementLearn about the 6 steps every company needs to take for effective customer engagement.
- Customer Success StatisticsHow effective engagement helps you get and keep more customers.
- Special Technology Initiative?Tell us more about your project.
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