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Providing Value to Relationship-Centric Companies Via Interaction Delivery
This document describes an emerging business pattern we are calling Relationship-centric Interaction Delivery, provides examples of how this pattern spans industry sectors, and explains how the pattern brings value to a business’s internal, strategic and value-based relationships. The document also includes brief case studies that describe how Interactive Softworks has used this pattern to achieve significant reductions in cost and time-to-value for its customer base.