Solutions Marketplace Solutions

Payment Provider Solutions

Managing increasingly complex business operations and adhering to stricter compliance requirements are top of mind concerns for managers throughout the payment services industry. Addressing these concerns requires scalable, agile business systems that can synchronize and coordinate customer interactions regardless of data source and communication channel. Requirements for payment services organizations include:

• The ability to leverage customer data into coordinated campaigns
• Streamline the processes associated with customer acquisition (on-boarding) and activation
• The ability to reach customers and merchants across multiple communication channels
• Seamless integration with back-end systems, applications, and data stores

Metaphor solutions for payment processing companies are designed to streamline customer outreach programs. Payment services companies rely on Metaphor solutions to:

• Automate customer and merchant on-boarding
• Provide flexible offers and pricing to new merchant accounts
• Enable easy partnering and co-marketing/co-branding initiatives
• Improve quality and volume of customer contacts
• Drive new product innovation in to selected verticals (gift, instant-on, pricing, etc.)
• Reduce operational costs and total cost of ownership
• Enable quicker time to market and more effective responsiveness to the business