Technology Architecture

Bringing together the best aspects of SOA principles, event-driven architecture, and object-oriented design patterns, Metaphor offers an amazingly capable system that is still easy-to-use and easy-to-operate, without requiring deep architectural expertise.

Unlike most other BPM solutions, Metaphor is its own hosting environment, so there is no third-party software necessary to implement even the most complex and robust processes. This simplifies the environment greatly, drastically reduces initial software licensing and ongoing operations, and allows teams to work with a single and consistent toolset as opposed to having to learn, implement, and manage multiple systems.

Metaphor’s included framework drastically simplifies enterprise management by providing essential and critical architectural functionality out-of-the-box – security/encryption, logging, user management, service-level management, session and state management, and more – allowing technology teams more time to focus on business functionality. This also streamlines organizations’ efforts to comply with various government and industry standards like PCI, ISO, CMMI, SOX, and others, by providing easy access to reusable, strong, and well-established methods for securing and auditing business activities. And, when deployed within Metaphor-powered business processes, these framework capabilities drive users through repeatable, documentable, and verifiable processes – all essential for standards compliance.

Technology

Key Resources

• A New Model for Customer EngagementLearn about the 6 steps every company needs to take for effective customer engagement.
• Customer Success StatisticsHow effective engagement helps you get and keep more customers.
• Special Technology Initiative?Tell us more about your project.