Have Questions 
please contact us.Sales
Tel: 1-(703)-669-2800
Fax: 1-(703)-669-5508
Contact our sales team
Support
Tel: 1-(703)-669-6408
Fax: 1-(703)-669-5508
www.interactivehelpdesk.com
Corporate Address
Headquarters: Leesburg, VA
803 Sycolin Road SE
Suite 203
Leesburg, VA 20175
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Product Awards
“A 2005 study indicated that 100 percent of global 1000 companies have adopted a SOA strategy to get the operational agility they need to compete.”
- InfoWorld
BPM and Workforce Management Solutions
The VoiceNet system provides management with the tools necessary to monitor and evaluate workforce performance.
Real time and historical reports monitor:
- Call levels
- Customer service
- Workforce performance by agent or agent groups
VoiceNet software allow managers to quickly adapt to changing conditions within the contact center and implement rapid workforce adjustments.
Maximize your marketing capabilities and improve customer interactions with a comprehensive unified inbound outbound solution.
