Interactive Softworks: BPM and Integrated Contact Center Systems: Software Solutions for unified call centers customer service interactions, inbound outbound CRM technology products

Interactive Softworks provides the software and technology for creating and managing complex enterprises using SOA, contact and business-process management (BPM) applications.

Our products focus on minimizing time to market, reducing IT complexity, and creating a clear path for the convergence of business and IT.

Enterprise-focused service-oriented architecture and middleware system technologies: A platform designed to maximize existing IT investments and to synchronize IT and business needs.

Process-driven, SOA-delivered services: Creates, orchestrates, and manages business processes and systems within your enterprise to quickly respond to changing markets.

Interaction solutions with SOA extensibility: A blended inbound-outbound, integrated voice and data solution for improved CRM, customer call management, and contact center marketing.

We’re A Cisco Technology Developer Partner

Whether you are consolidating call centers agent desktops, integrating applications and web services or implementing complex business processes, Interactive Softworks provides the expertise to optimize your Cisco investment. Learn how we’ve with successfully integrated with Cisco’s Unified Enterprise Edition for Contact Centers.

Latest News

Quick Links

We’re A Cisco Technology Developer Partner