Interactive Softworks is now USAN

We’re the new industry leader in hosted and premise multi-channel Customer Engagement Solutions. Learn More

Mobile, Web, Voice, whichever

Say what you want to say on the Web, smartPhone, IVR, voice or any other channel. Learn More

Campaign Workflows

Visually diagram complex customer interactions. Auto generate rich interfaces that drive targeted conversations. Learn More

Socially Integrated

Be where your customers are, speak their language and be relevant. Learn More

Campaign Analytics

Drive measurable campaigns. Use customizable analytics to measure results and drive adaptation. Learn More

Web / Mobile / Social App Fabric

  • Integrated communication strategy
  • Workflow driven App fabric

Campaign
Management

  • Drive targeted conversations
  • Acquire and activate customers

Campaign
Analytics

  • Measure results & track behavior
  • Customizable dashboards

Campaign
Content

  • Make changes fast
  • Personalize the conversation

USAN Customer Engagement Solutions

USAN delivers comprehensive Customer Engagement solutions that help companies turn their investments in digital marketing and customer relationships in to increased profitability and sales.

Our enterprise app fabric combines campaign management, customer facing communications, rules, analytics and content management through simple to use workflow technology. The result is a fully integrated business ecosystem that enables organizations to rapidly spin up and adapt real multichannel campaigns that get the most out of their existing systems and marketing investments.

Whether it is web, voice, IVR, Smartphone, Social or something new, our software brings all of your communication channels, back-end systems and social portals together to run intelligent, reusable, event driven campaigns that directly engage customers in actionable dialog across any device.

Find out how we drive value and are transforming how companies engage with customers in ways that other, so called, Customer Experience systems cannot.