Company News

Interactive Softworks' Metaphor™ Named Product of the Year by Communications Solutions

Leesburg, Va – June 10, 2008

Interactive Softworks announced today that Technology Marketing Corporation's (TMC) Communications Solutions has named the Metaphor™ Interaction Management Suite as a recipient of the 2007 Product of the Year Award.

"Interactive Softworks’ Metaphor has been recognized with a 2007 Product of the Year Award for its excellence in the advancement of voice and data communications," said Rich Tehrani, TMC President and Group Editor-in-Chief of Communications Solutions.

Metaphor is the industry's first agent desktop consolidation solution that automates, integrates and manages critical data, applications and content needed to deliver relevant and timely information to agents across an entire enterprise. Metaphor is designed to enable all of a company's disparate technologies to work together seamlessly while addressing the unique challenges of operating within mixed telephony environments.

"Metaphor is being adopted by contact center companies for a broad variety of purposes including desktop consolidation, agent scripting and content management," said Brenton Farmer, CEO and chief technologist at Interactive Softworks. "We are pleased to have our efforts recognized by TMC."

The eighth annual Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2007 were selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievement.

The 2007 Product of the Year Award winners can be found on the Communications Solutions Web site. A list of the winners is also published here.

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