Have Questions 
please contact us.Sales
Tel: 1-(703)-669-2800
Fax: 1-(703)-669-5508
Contact our sales team
Support
Tel: 1-(703)-669-6408
Fax: 1-(703)-669-5508
www.interactivehelpdesk.com
Corporate Address
Headquarters: Leesburg, VA
803 Sycolin Road SE
Suite 203
Leesburg, VA 20175
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“A 2005 study indicated that 100 percent of global 1000 companies have adopted a SOA strategy to get the operational agility they need to compete.”
- InfoWorld
Products
Interactive Softworks provides comprehensive solutions to help companies thrive in today's "real-time" business world. Our solutions are a combination of technology and knowledge that help businesses develop the operational and service agility needed to address growth initiatives, handle market changes, initiate expanded service offerings and streamline core processes while leveraging existing technology investments.
Our product line includes:
Interactive Server™ is an enterprise-class middleware application server suite designed to help Microsoft-centric enterprises develop, deploy, monitor and integrate mission-critical applications and services on a single, unified Microsoft platform. It delivers the integration capabilities of an enterprise service bus while providing a powerful service-oriented architecture (SOA) that enables enterprises to expand their computing environments and embrace the power of Microsoft's .NET technologies.
Metaphor BPM™ is a graphical process-design and business process execution engine that allows analysts and developers to create business-process workflows that link processes while orchestrating and coordinating web services within an SOA.
VoiceNet™ is a feature-rich, multi-channel unified software solution that leverages SOA and BPM technology to help integrate and work with both internal and external partners. The software’s multi-channel capabilities have been deployed throughout the world in every size call center.
Service-oriented architecture is the key characteristic that gives Interactive Softworks an advantage over other systems. SOA allows automated business processes to be assembled like Lego pieces to build the software technologies a company needs for specific projects, departments or extended functionality throughout the enterprise.
Interactive Softwork’s technology is proven in a variety of demanding industries including government, finance, consumer products, outsourcing and collections call centers. The complexity of these scenarios runs the spectrum from simple contact management solutions to complex enterprise infrastructure development.
