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Sales
Tel: 1-(703)-669-2800
Fax: 1-(703)-669-5508
Contact our sales team

Support
Tel: 1-(703)-669-6408
Fax: 1-(703)-669-5508
www.interactivehelpdesk.com

Corporate Address

Headquarters: Leesburg, VA

803 Sycolin Road SE
Suite 203
Leesburg, VA 20175
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“Interactive Softworks provides the contact center flexibility our legacy just couldn’t provide.”

- Gov. Student Loan Agency

Government Contact Management and BPM Solutions

Governmental agencies at all levels -- federal, state and city -- are being challenged to provide more services with less funding while simultaneously improving customer service.

Trapped by a variety of technologies spread across multiple agencies with no common architecture, many agencies are turning to VoiceNet software to help them integrate distributed call center systems and provide contact solutions that deliver the level of service wanted by citizens. Like the private sector, these agencies are beginning to take a "business-centric" technology approach driven by operational requirements.

Maximizing citizen ROI

VoiceNet provides the business intelligence and contact technologies needed to address the changing demands of government’s internal and external customers (citizens). Interactive Softworks' SOA, BPM and contact center technologies provide agencies with the business automation tools and management solutions needed to create evolutionary strategies that addresses immediate needs and support a long-term view.

City, State and Federal Agencies Look to VoiceNet software for:

SOA (service-oriented architecture)
BPM (business-process management)
Service center development and superior contact management

Interactive Softworks works closely with it government clients to ensure each system is designed to maximize citizen convenience and to minimize taxpayer investments.

GSA registration
Interactive Softworks is a proud participant in the United States General Services Administration contracting.