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“Operational Agility is key to delivering Business Agility and it is IT’s responsibility to facilitate both without compromising either.”

- Brent Farmer, CEO

Manufacturing Business Solutions

Specifically tailored for today’s manufacturers, Interactive Softworks MEF solution is a vendor-agnostic platform that enables you to easily and cost-effectively:

Customize your current ERP system in a safe and cost-effective manner
Integrate your ERP system with other business-critical applications
Extend ERP functionality outside your four walls
Address today’s ever changing business requirements.

Intense competition, higher customer expectations, product commoditization and a greater dependency on global outsourcing have intensified pressure to improve manufacturing BPM, operations and call center performance.

But while most manufacturers have already implemented ERP systems to facilitate business improvements, these enterprise software applications also have their limitations—functional limitations that force manufacturing companies to engage in complex customization projects; data integration constraints that require costly development work; and technological barriers that prevent extending the system’s functionality throughout the entire supply chain.

MEF

Update without replacing your current ERP manufacturer system or engaging in a costly customization or integration project.

Keep What You Love, Get What You Need

Using industry-standard technology, MEF enables you to tailor your current ERP to fit your specific requirements—easily, safely, and cost-effectively. Out of the box, MEF lets you address changes in your business process or model without having to replace your ERP system or engage in a costly and complex integration project.

Easily Integrate Your ERP With Other Applications

By enabling applications to seamlessly exchange information, MEF helps your business evolve. This proven vendor-independent platform keeps you from having to tie applications together through custom or proprietary connections—methods that chain you to an ERP software vendor and place your enterprise at risk by being painful to remove and difficult to upgrade.

Provide ERP Functionality Outside Your Headquarters

Every manufacturer needs an efficient way to extend ERP-level functionality to remote sales teams, partners, and customers, regardless of their individual computing environments. MEF allows remote salespeople to reliably access the company’s quoting system, distributors to gain immediate access to inventory levels, and customers to have real-time access to order status.

Add-on Modules: Pre-packaged Functionality for Manufacturers

But sometimes there’s no need to reinvent the wheel. That’s why for many of the more common manufacturer challenges, MEF also offers optional, pre-packaged functionality. These practical modules allow you to immediately address specific business-process issues related to sales, dealer management, call center customer service, and reporting.

SalesExtend

The SalesExtend module gives your salespeople secure anytime, anyplace access to essential ERP-driven functionality—without having to grant direct access to the ERP system. Whether it’s quoting, placing orders, checking order status, looking up inventory, or updating the pipeline, SalesExtend provides your sales force with a powerful web portal to conduct these critical activities.

DealerExtend

Manufacturers need to provide dealers with an efficient method for looking up warranty-claims information, checking inventory status, entering orders, and searching for spare parts. Out of the box, DealerExtend makes it easy to connect your ERP system with your dealers’ IT systems under a single web portal. This results in improved dealer communications, transactions, and sales.

ServiceExtend

Throw away your tangled web of spreadsheets. ServiceExtend provides an accessible, secure, real-time portal for dispatchers and service staff to more efficiently schedule technicians, look up parts inventory, coordinate parts delivery and invoice customers.

DashboardExtend

DashboardExtend translates raw ERP data into information you can use to improve operational performance. Customizable dashboards deliver fast and relevant analysis of business drivers and operational variables in a highly visual environment. Ready-to-use reports and proactive alerts supply real-time monitoring of key performance indicators, resulting in better decision making, increased responsiveness and greater employee accountability.

Ready to Get More Out of Your ERP Investment?

Let Interactive Softworks show you how MEF can help you avoid the headaches, costs, and risks of ERP integration and customization projects—and turn your ERP system into an even greater strategic asset. Call 703.669.2800 to learn more.